Our client is a global leader in the next generation of digital services and consulting. They enable clients in more than 50 countries to navigate their digital transformation.
Location: Petaling Jaya, Section 13
Project Coordinator - PC
- Assist Project Manager with end-to-end delivery of Telecom services
- Assist PMs to track on the scope, timeline and risk/issues
- Assist to update/maintain project tracker sheet for progress update
- Assist to note down salient points of the project discussion
- Assist to track, coordinate with internal stakeholders to ensure project on track for delivery and ensuring queue owners close their queues in Pegasus promptly
- Assist to track issues, risk logs and mitigation plan
- Alert PMs if the project is at risk of slipping the deliverables
- Assist to perform escalation to stakeholders for their deliverables
- Assist to update Project Online system during project execution
- Assist to compile, update, amend and upload of project documents upon project closure
- Assist to compile all the required project documents
- Assist to manage site migration.
- Project Management methodologies, ITIL,
- WAN Networking,
- Excellent verbal and written communication
PMP Certification (PMP, Prince)
Project Coordinator - SF
- Track the implementation of Corporate Base Domestic Data Circuit Provisioning
- Ensure customers are updated on the timeline and progress of implementation.
- Coordinate with various stakeholders for implementation when required
- Handle and manage escalations and exception cases.
- Ensure all calls/emails enquiries assigned are attended within the specified timeframe
- Provides quality updates to the customers/sales
- 1-3 years of experience in similar role from Telecommunication industry
- Good interpersonal skills in order to work effectively with different groups of people with diverse backgrounds
- Good understanding of Global Telecommunication / IT services.
- Able to build good customer relationships at all levels.
- 1-3 years of experience in relevant role (project management) from Telecommunication industry
- Speak fluent English
- Good communication skill