JOB OPENING
IT Desktop Support Engineer/Technician
Supporting Country:
Singapore
Location:
Singapore
Vacancy ID:
VAC3218
Job Description
RESPONSIBILITIES
We are looking for the capable resource to coordinate ranging from simple activities to
more complex plans. This role will provide onsite/ on-call assistance to end users within the organizations desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.
DESCRIPTION
Axiom Technologies is an Australia-based entity with the history of providing Managed IT solutions to medium to large scale enterprises globally.
DELIVERABLES
We are looking for the capable resource to coordinate ranging from simple activities to
more complex plans. This role will provide onsite/ on-call assistance to end users within the organizations desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.
SKILLS AND BEHAVIOURS
Excellent End-user computing skills.
● Good knowledge of Infrastructure support.
● Strong analytical and problem-solving capabilities
● Well organized and extremely detail-oriented Strong customer service ethic and
great communication skills, both oral and written.
● Passionate about delivering quality no matter what you are doing.
● Can work both independently and in a collaborative team-oriented environment.
● A self-starter, motivated to push the limits and think outside of the box Fondness
for solutions that are simple, elegant, and effective Ability to work with and
maintain confidential information
In-depth knowledge of:
● Windows OS (e.g. XP, Vista, Windows 7, 10)
● Microsoft Office applications
● PC\Laptop hardware
● PC\Laptop peripherals, including printers
● Mobile devices
Basic knowledge of:
● Active Directory
● Exchange
● Apple OS
● SCCM
IT Qualification
At least two of the following:
● PC\Laptop OEM Maintenance Certification
● CompTIA A+ Certification
● Microsoft Certified IT Professional (MCITP) certification in the desktop area
● Microsoft Office Specialist (MOS) Certification