JOB OPENING

Process Specialist

Subtract2

 Supporting Country:

HK

 Location:

Malaysia

 Vacancy ID:

VAC003190

Job Description

RESPONSIBILITIES
Support Request on behalf of sales force i.e Amendments, Pricing sheets or quotes etc. for service requests. Provide subject matter expertise for complex issues. Build training curriculum & Work Instructions. Identify and communicate opportunities for continuous process improvement Use existing knowledge base to provide a customer facing root cause assessment.
DESCRIPTION
Our Global Telecommunications Company is looking for an experienced Process specialists in Quote to Order Processing. The role is Located in Malaysia to cater for the Hong Kong Market. Cantonese language is a must.
DELIVERABLES
*Support Request on behalf of sales force i.e Amendments, Pricing sheets or quotes etc. for service requests. *Provide subject matter expertise for complex issues. *Build training curriculum & Work Instructions. *Identify and communicate opportunities for continuous process improvement *Use existing knowledge base to provide a customer facing root cause assessment.
SKILLS AND BEHAVIOURS
*Clear written & oral communication skills with internal customers. *Sound analytical & interpersonal skills *Strong troubleshooting and diagnosis skills

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