Business Support (Mandarin speaker)

Our client is a global leader in the next generation of digital services and consulting. This role is to support Tencent project. This role is required to work on-call/ standby.

Job Description

  • Face our customers and services support teams, troubleshoot and analyze production problems, provide effective preventive solutions.
  • Inspect and maintain our monitoring metrics, identify hidden problems and work with backend engineers to solve it.
  • Complete daily operation tasks, e.g. service release, setting of monitoring metrics, etc.
  • Analyze production problems and optimize the service to improve its availability.
  • At least 2 years of experience as a SRE, have worked on multiple IaaS and PaaS products.
  • Knowledge in distributed systems, performance enhancement, data stores like RDBMS, and NoSQL.
  • You love challenges and are motivated to solve them.
  • Ability to collaborate with teams and individuals throughout the firm to accomplish common goals.
  • Good Mandarin proficiency.
  • This role is required to work on call/ standby.


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