Business Support (Mandarin speaker)
Our client is a global leader in the next generation of digital services and consulting. This role is to support Tencent project. This role is required to work on-call/ standby.
- Face our customers and services support teams, troubleshoot and analyze production problems, provide effective preventive solutions.
- Inspect and maintain our monitoring metrics, identify hidden problems and work with backend engineers to solve it.
- Complete daily operation tasks, e.g. service release, setting of monitoring metrics, etc.
- Analyze production problems and optimize the service to improve its availability.
- At least 2 years of experience as a SRE, have worked on multiple IaaS and PaaS products.
- Knowledge in distributed systems, performance enhancement, data stores like RDBMS, and NoSQL.
- You love challenges and are motivated to solve them.
- Ability to collaborate with teams and individuals throughout the firm to accomplish common goals.
- Good Mandarin proficiency.
- This role is required to work on call/ standby.