JOB OPENING
Customer Service
We are seeking an individual to fit the role of a Back Office Specialist to join our team. The role entails working closely with our other Customer Service Agents & Back Office team for a renown global company in the financial / forex industry.
Job Description
RESPONSIBILITIES
- Collect data and do filing properly via CRM system. Issue daily reports based on internal/external systems;
- Co-operate with Customer Service to resolve any cases;
- Report to Technical team if any system issues;
- Assist supervisor to complete other duties assigned.
SKILLS
- Bachelor's degree or above;
- Shift work per week during business hours (9:00-18:00);
- Medium level in English reading and writing. Better English is a plus;
- Fast learning ability, familiar with Microsoft Office applications;
- Customer focus, result and quality orientation;
- Teamwork spirit, proactive and self-motivated.