Customer Support as a Service
A range of services to assist customers before and after purchasing a product or service.
Increase your customer satisfaction up to 95%+ with Swivelt bespoke customer support as a service solutions
Customer Service
Skyrocket your customer satisfaction with our proven customer support as a service framework and analytics driving continuously improved loyalty
- Omnichannel customer service (live chat, phone, email, messengers)
- Channel partners support
- Globally Available Multilingual Service
Technical Support
Resolve your customers technical issues with ease
- IT Support
- Helpdesk and Ticketing
Excited to know how we can set up a customer support team of experts for your business?
Concierge
Our customer support as a service solutions provide a personalized ‘white glove’ concierge service to make onboarding new customers a breeze
- Dedicated Communication Channel
- 24/7 availability
- Drive Sat & GTV from the start
- Quality & performance framework
- E-Playbook & e-Learning Platform
- Workflow automation & triggers
Backoffice Admin
We deliver a unique blend of process, technology and organizational skills to provide shared services solutions that address your needs.
- Reduction in operational costs by reducing the number of service employees, hardware and software systems
- Improvement in organizational performance by concentrating on managerial and technical expertise
Multiply your customer loyalty and retention, producing higher customer lifetime value with Swivelt customer support as a service solutions
