Customer Support
Increase your customer satisfaction up to 95%+ with Swivelt bespoke customer support as a service solutions.
With a customer-centric approach, we prioritize your needs and provide timely, personalized assistance to ensure your satisfaction. From resolving inquiries to offering expert guidance, we go the extra mile to create a seamless and positive support experience. Trust us to deliver reliable, efficient, and friendly customer support that truly sets us apart
What We Do
Customer Service
• Omnichannel customer service (live chat, phone, email, messengers)
• Channel partners support
• Globally Available Multilingual Service
Customer Service
Skyrocket your customer satisfaction with our proven customer support as a service framework and analytics driving continuously improved loyalty
Technical support
• IT Support
• Helpdesk and Ticketing
Technical support
From troubleshooting to problem-solving, we pride ourselves on delivering prompt and reliable technical support to ensure your customers' satisfaction. Trust us to handle technical issues with ease, allowing you to focus on what matters most – growing your business.
Concierge
• Dedicated Communication Channel
• 24/7 availability
• Workflow automation & triggers
Concierge
Our customer support as a service solutions provide a personalized ‘white glove’ concierge service to make onboarding new customers a breeze.
Backoffice Admin
• Reduction in operational costs by reducing the number of service employees, hardware and software systems.
• Improvement in organizational performance by concentrating on managerial and technical expertise.
Backoffice Admin
We deliver a unique blend of process, technology and organizational skills to provide shared services solutions that address your needs.
Explore Our Case Studies on Support as a Service
