Customer Support as a Service

A range of services to assist customers before and after purchasing a product or service.

Increase your customer satisfaction up to 95%+ with Swivelt bespoke customer support as a service solutions

Swivelt - Customer Support as a Service
Customer Service

Skyrocket your customer satisfaction with our proven customer support as a service framework and analytics driving continuously improved loyalty

  • Omnichannel customer service (live chat, phone, email, messengers)
  • Channel partners support
  • Globally Available Multilingual Service
Technical Support​

Resolve your customers technical issues with ease

  • IT Support
  • Helpdesk and Ticketing

Excited to know how we can set up a customer support team of experts for your business?

Concierge

Our customer support as a service solutions provide a personalized ‘white glove’ concierge service to make onboarding new customers a breeze

  • Dedicated Communication Channel
  • 24/7 availability
  • Drive Sat & GTV from the start
  • Quality & performance framework
  • E-Playbook & e-Learning Platform
  • Workflow automation & triggers
Backoffice Admin

We deliver a unique blend of process, technology and organizational skills to provide shared services solutions that address your needs.

  • Reduction in operational costs by reducing the number of service employees, hardware and software systems
  • Improvement in organizational performance by concentrating on managerial and technical expertise

Multiply your customer loyalty and retention, producing higher customer lifetime value with Swivelt customer support as a service solutions

Talk to us today and learn more about Swivelt technical and customer support management services

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