Moderation Team Case Study Moderation Team Case Study for Global Leading Ads Display Network Objective High failure rate in Global Policy CertificationChallenge in Editorial Policy & Trademark with native agent (Understanding industry notes )70% of cases were re-review and 30% for un-reviewed ads. Among those re-review request: 30% are correctly disapprove. Countries: APAC Metric Content consistency and complianceQualityDisapproval rate Highlights Overall Quality improved > 98% consistently quarter over quarterReduced Incorrect disapproval in Auto Review systemImproved CSAT & saved 24K cases per day for re-review Solution Expectation setting & Training feedback – Do It Right the First TimeIntroduced Mock Certification Tool to newbies Introduce Test review and Language buddy training before certificationSuggest auto filter optimization opportunity to Google. Curious to learn more about how Swivelt can help to grow your business? Fill in the form below and get an access to a complete set of iStrives features decks +XX Afghanistan (+93) Albania (+355) Algeria (+213) American Samoa (+1-684) Andorra (+376) Angola (+244) Anguilla (+1-264) Antarctica (+672) Antigua and Barbuda (+1-268) Argentina (+54) Armenia (+374) Aruba (+297) Australia (+61) Austria (+43) Azerbaijan (+994) Bahamas (+1-242) Bahrain (+973) Bangladesh (+880) Barbados (+1-246) Belarus (+375) Belgium (+32) Belize (+501) Benin (+229) Bermuda (+1-441) Bhutan (+975) Bolivia (+591) Bosnia and Herzegovina (+387) Botswana (+267) Brazil (+55) British Indian Ocean Territory (+246) British Virgin Islands (+1-284) Brunei (+673) Bulgaria (+359) Burkina Faso (+226) Burundi (+257) Cambodia (+855) Cameroon (+237) Canada (+1) Cape Verde (+238) Cayman Islands (+1-345) Central African Republic (+236) Chad (+235) Chile (+56) China (+86) Christmas Island (+61) Cocos Islands (+61) Colombia (+57) Comoros (+269) Cook Islands (+682) Costa Rica (+506) Croatia (+385) Cuba (+53) Curacao (+599) Cyprus (+357) Czech Republic (+420) Democratic Republic of the Congo (+243) Denmark (+45) Djibouti (+253) Dominica (+1-767) Dominican Republic (+1-809/ 1-829/ 1-849) East Timor (+670) Ecuador (+593) Egypt (+20) El Salvador (+503) Equatorial Guinea (+240) Eritrea (+291) Estonia (+372) Ethiopia (+251) Falkland Islands (+500) Faroe Islands (+298) Fiji (+679) Finland (+358) France (+33) French Polynesia (+689) Gabon (+241) Gambia (+220) Georgia (+995) Germany (+49) Ghana (+233) Gibraltar (+350) Greece (+30) Greenland (+299) Grenada (+1-473) Guam (+1-671) Guatemala (+502) Guernsey (+44-1481) Guinea (+224) Guinea-Bissau (+245) Guyana (+592) Haiti (+509) Honduras (+504) Hong Kong (+852) Hungary (+36) Iceland (+354) India (+91) Indonesia (+62) Iran (+98) Iraq (+964) Ireland (+353) Isle of Man (+44-1624) Israel (+972) Italy (+39) Ivory Coast (+225) Jamaica (+1-876) Japan (+81) Jersey (+44-1534) Jordan (+962) Kazakhstan (+7) Kenya (+254) Kiribati (+686) Kosovo (+383) Kuwait (+965) Kyrgyzstan (+996) Laos (+856) Latvia (+371) Lebanon (+961) Lesotho (+266) Liberia (+231) Libya (+218) Liechtenstein (+423) Lithuania (+370) Luxembourg (+352) Macau (+853) Macedonia (+389) Madagascar (+261) Malawi (+265) Malaysia (+60) Maldives (+960) Mali (+223) Malta (+356) Marshall Islands (+692) Mauritania (+222) Mauritius (+230) Mayotte (+262) Mexico (+52) Micronesia (+691) Moldova (+373) Monaco (+377) Mongolia (+976) Montenegro (+382) Montserrat (+1-664) Morocco (+212) Mozambique (+258) Myanmar (+95) Namibia (+264) Nauru (+674) Nepal (+977) Netherlands (+31) Netherlands Antilles (+599) New Caledonia (+687) New Zealand (+64) Nicaragua (+505) Niger (+227) Nigeria (+234) Niue (+683) North Korea (+850) Northern Mariana Islands (+1-670) Norway (+47) Oman (+968) Pakistan (+92) Palau (+680) Palestine (+970) Panama (+507) Papua New Guinea (+675) Paraguay (+595) Peru (+51) Philippines (+63) Pitcairn (+64) Poland (+48) Portugal (+351) Puerto Rico (+1-787/ 1-939) Qatar (+974) Republic of the Congo (+242) Reunion (+262) Romania (+40) Russia (+7) Rwanda (+250) Saint Barthelemy (+590) Saint Helena (+290) Saint Kitts and Nevis (+1-869) Saint Lucia (+1-758) Saint Martin (+590) Saint Pierre and Miquelon (+508) Saint Vincent and the Grenadines (+1-784) Samoa (+685) San Marino (+378) Sao Tome and Principe (+239) Saudi Arabia (+966) Senegal (+221) Serbia (+381) Seychelles (+248) Sierra Leone (+232) Singapore (+65) Sint Maarten (+1-721) Slovakia (+421) Slovenia (+386) Solomon Islands (+677) Somalia (+252) South Africa (+27) South Korea (+82) South Sudan (+211) Spain (+34) Sri Lanka (+94) Sudan (+249) Suriname (+597) Svalbard and Jan Mayen (+47) Swaziland (+268) Sweden (+46) Switzerland (+41) Syria (+963) Taiwan (+886) Tajikistan (+992) Tanzania (+255) Thailand (+66) Togo (+228) Tokelau (+690) Tonga (+676) Trinidad and Tobago (+1-868) Tunisia (+216) Turkey (+90) Turkmenistan (+993) Turks and Caicos Islands (+1-649) Tuvalu (+688) U.S. Virgin Islands (+1-340) Uganda (+256) Ukraine (+380) United Arab Emirates (+971) United Kingdom (+44) United States (+1) Uruguay (+598) Uzbekistan (+998) Vanuatu (+678) Vatican (+379) Venezuela (+58) Vietnam (+84) Wallis and Futuna (+681) Western Sahara (+212) Yemen (+967) Zambia (+260) Zimbabwe (+263) iStrives - Digitize PerformanceGrowth ServicesGrowth Consulting By ticking this box you confirm your agreement with Swivelt Pte. 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Grow and Scale your business. +XX Afghanistan (+93) Albania (+355) Algeria (+213) American Samoa (+1-684) Andorra (+376) Angola (+244) Anguilla (+1-264) Antarctica (+672) Antigua and Barbuda (+1-268) Argentina (+54) Armenia (+374) Aruba (+297) Australia (+61) Austria (+43) Azerbaijan (+994) Bahamas (+1-242) Bahrain (+973) Bangladesh (+880) Barbados (+1-246) Belarus (+375) Belgium (+32) Belize (+501) Benin (+229) Bermuda (+1-441) Bhutan (+975) Bolivia (+591) Bosnia and Herzegovina (+387) Botswana (+267) Brazil (+55) British Indian Ocean Territory (+246) British Virgin Islands (+1-284) Brunei (+673) Bulgaria (+359) Burkina Faso (+226) Burundi (+257) Cambodia (+855) Cameroon (+237) Canada (+1) Cape Verde (+238) Cayman Islands (+1-345) Central African Republic (+236) Chad (+235) Chile (+56) China (+86) Christmas Island (+61) Cocos Islands (+61) Colombia (+57) Comoros (+269) Cook Islands (+682) Costa Rica (+506) Croatia (+385) Cuba (+53) Curacao (+599) Cyprus (+357) Czech Republic (+420) Democratic Republic of the Congo (+243) Denmark (+45) Djibouti (+253) Dominica (+1-767) Dominican Republic (+1-809/ 1-829/ 1-849) East Timor (+670) Ecuador (+593) Egypt (+20) El Salvador (+503) Equatorial Guinea (+240) Eritrea (+291) Estonia (+372) Ethiopia (+251) Falkland Islands (+500) Faroe Islands (+298) Fiji (+679) Finland (+358) France (+33) French Polynesia (+689) Gabon (+241) Gambia (+220) Georgia (+995) Germany (+49) Ghana (+233) Gibraltar (+350) Greece (+30) Greenland (+299) Grenada (+1-473) Guam (+1-671) Guatemala (+502) Guernsey (+44-1481) Guinea (+224) Guinea-Bissau (+245) Guyana (+592) Haiti (+509) Honduras (+504) Hong Kong (+852) Hungary (+36) Iceland (+354) India (+91) Indonesia (+62) Iran (+98) Iraq (+964) Ireland (+353) Isle of Man (+44-1624) Israel (+972) Italy (+39) Ivory Coast (+225) Jamaica (+1-876) Japan (+81) Jersey (+44-1534) Jordan (+962) Kazakhstan (+7) Kenya (+254) Kiribati (+686) Kosovo (+383) Kuwait (+965) Kyrgyzstan (+996) Laos (+856) Latvia (+371) Lebanon (+961) Lesotho (+266) Liberia (+231) Libya (+218) Liechtenstein (+423) Lithuania (+370) Luxembourg (+352) Macau (+853) Macedonia (+389) Madagascar (+261) Malawi (+265) Malaysia (+60) Maldives (+960) Mali (+223) Malta (+356) Marshall Islands (+692) Mauritania (+222) Mauritius (+230) Mayotte (+262) Mexico (+52) Micronesia (+691) Moldova (+373) Monaco (+377) Mongolia (+976) Montenegro (+382) Montserrat (+1-664) Morocco (+212) Mozambique (+258) Myanmar (+95) Namibia (+264) Nauru (+674) Nepal (+977) Netherlands (+31) Netherlands Antilles (+599) New Caledonia (+687) New Zealand (+64) Nicaragua (+505) Niger (+227) Nigeria (+234) Niue (+683) North Korea (+850) Northern Mariana Islands (+1-670) Norway (+47) Oman (+968) Pakistan (+92) Palau (+680) Palestine (+970) Panama (+507) Papua New Guinea (+675) Paraguay (+595) Peru (+51) Philippines (+63) Pitcairn (+64) Poland (+48) Portugal (+351) Puerto Rico (+1-787/ 1-939) Qatar (+974) Republic of the Congo (+242) Reunion (+262) Romania (+40) Russia (+7) Rwanda (+250) Saint Barthelemy (+590) Saint Helena (+290) Saint Kitts and Nevis (+1-869) Saint Lucia (+1-758) Saint Martin (+590) Saint Pierre and Miquelon (+508) Saint Vincent and the Grenadines (+1-784) Samoa (+685) San Marino (+378) Sao Tome and Principe (+239) Saudi Arabia (+966) Senegal (+221) Serbia (+381) Seychelles (+248) Sierra Leone (+232) Singapore (+65) Sint Maarten (+1-721) Slovakia (+421) Slovenia (+386) Solomon Islands (+677) Somalia (+252) South Africa (+27) South Korea (+82) South Sudan (+211) Spain (+34) Sri Lanka (+94) Sudan (+249) Suriname (+597) Svalbard and Jan Mayen (+47) Swaziland (+268) Sweden (+46) Switzerland (+41) Syria (+963) Taiwan (+886) Tajikistan (+992) Tanzania (+255) Thailand (+66) Togo (+228) Tokelau (+690) Tonga (+676) Trinidad and Tobago (+1-868) Tunisia (+216) Turkey (+90) Turkmenistan (+993) Turks and Caicos Islands (+1-649) Tuvalu (+688) U.S. Virgin Islands (+1-340) Uganda (+256) Ukraine (+380) United Arab Emirates (+971) United Kingdom (+44) United States (+1) Uruguay (+598) Uzbekistan (+998) Vanuatu (+678) Vatican (+379) Venezuela (+58) Vietnam (+84) Wallis and Futuna (+681) Western Sahara (+212) Yemen (+967) Zambia (+260) Zimbabwe (+263) iStrives - Digitize PerformanceGrowth ServicesGrowth Consulting By ticking this box you confirm your agreement with Swivelt Pte. 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