- Manage of all kind orders, ensuring correct quantities, pricing and delivery dates, being the point of contact for customers with routine enquiries and resolve non-routine enquiries. - work closely with the Shared service Center (SSC) for immediate order issue resolution - Ensure all orders are in delivery in line with planning schedule and releasing sales invoices - Collaborate with sales being supportive and facilitating the JMA/rebate invoices process - Contribute in all Customer service meetings both internal and external. - Be alert of urgent/promotional stock requirements, set change and review your Account Allocation and Account reserve buckets regularly. - in collaboration with the SSC Masterdata team Ensure the Customer master data is always updated