JOB OPENING
L1 Technical Operations Engineer – Mandarin speaker
Supporting Country:
Malaysia
Location:
Malaysia
Vacancy ID:
VAC3623
Job Description
Responsibilities
-Support our clients with technical issues in a professional manner
-Provide our customers with status updates according to our SLA processes and procedures
-Independently analysis and identify root causes of system and trading issues
-Be in charge of trading platform management, system maintenance, and provide multiple trading solutions to brokers with daily support of troubleshooting on MT4/5 and Bridge/Aggregators.
-Produce regular business and technical reports
-Provide our customers with status updates according to our SLA processes and procedures
-Independently analysis and identify root causes of system and trading issues
-Be in charge of trading platform management, system maintenance, and provide multiple trading solutions to brokers with daily support of troubleshooting on MT4/5 and Bridge/Aggregators.
-Produce regular business and technical reports
Description
We are looking for a Technical Operations Engineer to support our Global Forex Client.
Be in charge of trading platform management, system maintenance, and provide multiple trading solutions to brokers with daily support of troubleshooting on MT4/5 and Bridge/Aggregators.
Education and Experience
Skills and Behaviours
- General understanding of MO4/MO5 platform
- Computer Science/IT graduate
- Strong communication skills
- Strong logical thinking and Analytical skills
- Persistent in resolving issues and finding solutions
- Fluent written and spoken English and Chinese
- Computer Science/IT graduate
- Strong communication skills
- Strong logical thinking and Analytical skills
- Persistent in resolving issues and finding solutions
- Fluent written and spoken English and Chinese