JOB OPENING

L1 Technical Operations Engineer – Mandarin speaker

Subtract2

 Supporting Country:

Malaysia

 Location:

Malaysia

 Vacancy ID:

VAC3623

Job Description

Responsibilities
Support our clients with technical issues in a professional manner
Provide our customers with status updates according to our SLA processes and procedures
Independently analysis and identify root causes of system and trading issues
Be in charge of trading platform management, system maintenance, and provide multiple trading solutions to brokers with daily support of troubleshooting on MT4/5 and Bridge/Aggregators.
Produce regular business and technical reports
Description

We are looking for a Technical Operations Engineer to support our Global Forex Client.

Be in charge of trading platform management, system maintenance, and provide multiple trading solutions to brokers with daily support of troubleshooting on MT4/5 and Bridge/Aggregators.

Education and Experience
1+ year(s) of a relevant working experiences
Skills and Behaviours
- General understanding of MO4/MO5 platform
- Computer Science/IT graduate
- Strong communication skills
- Strong logical thinking and Analytical skills
- Persistent in resolving issues and finding solutions
- Fluent written and spoken English and Chinese
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