Lead Generation/ Client Success Specialist - Thai speaker

JOB OPENING

Lead Generation/ Client Success Specialist – Thai speaker

Supporting Country:

Thailand

Location:

Thailand

Vacancy ID:

VAC3629

Job Description

Responsibilities

- Introduce the company's products to clients through online and offline channels.
- Provide excellent service and communication skills with all leads and customers.
- Meet and exceed sales revenue targets.
- Develop new customers and maintain a good relationship with existing customers through social media, referrals, websites, previous contacts etc.
- Understand financial markets to excite potential clients about financial market movements.
- Collaborate with team members to achieve better results.
- Gather feedback from customers or prospects and share with internal teams.
- Handle the complete sales process from lead conversion to account management.
- Calling prospective clients to promote our products and services to reach monthly account opening and turnover targets.
- Educate leads and clients how to use our trading platforms.
- Reactivation calls for clients that have not traded within a long period.
- Nurture relationships with business partners such as educators or signal providers.
- Work with marketing teams to create engaging content to aid acquisition and retention metrics.
- Always adhere to compliance policies.
- Any other duties reasonably required for the role.

Description

Our client is a rapidly growing CFD brokerage led by a seasoned management team with over 50 years of combined industry experience. Focused on innovation, speed, and service, they offer a wide range of trading products — including Forex, Cryptos, Indices, Shares, and Commodities — alongside expert market analysis, fast execution, and strong educational support.

Driven by core values of Integrity, Collaboration, Curiosity, Tenacity, and Excellence, they foster a respectful, fast-paced, and team-oriented culture where creative thinking and personal growth are encouraged. As they continue to expand, exciting opportunities are available for those ready to make a real impact.

Education and Experience

- Possess at least a Diploma in a relevant field. - 1–2 years of experience in sales and/or customer service, preferably within a stockbroking, CFD, or Forex sales environment.

Skills and Behaviours

- Fluency in both Thai and English is required; additional language skills are an advantage.
- Strong verbal and written communication skills.
- Proficient in Microsoft Office applications.
- Excellent communication skills and telephone manner.
- Energetic, highly motivated, and well organised with excellent time management skills.
- Good understanding of working within a regulated environment.
- Target driven and able to work under pressure.
- Interest in and understanding of Financial Markets and trading.
- Ability to work flexibly during busier periods.

JOB OPENING