JOB OPENING

Operations Manager

Subtract2

 Supporting Country:

Malaysia

 Location:

Malaysia

 Vacancy ID:

VAC3465

Job Description

RESPONSIBILITIES
Lead the functional teams in the organization e.g., HR, recruitment, data scientist and finance team. Participate in client discussions to understand the problem faced by clients and articulate the same to internal stakeholders Able to identify the pain areas in client processes and build robust controls around them Analyze the requirement by demonstrating strong process / solution knowledge, understanding of client business scenario, understanding constraints in implementation and technology Follow the steps for deployment as envisaged in the project plan, foresees possible cutover issues and plan for them proactively Train the users / prepare the training material if required in order to ensure the smooth transition to new systems / processes Understand of business metrics for the clients and help them to realize the business value Able to estimate the benefits of transformation projects and present it to Finance/clients for sign off Head small / medium size programs, perform project management activities Prepare process excellence and transformation strategy for given scope Experience of working with cross cultural teams Solution evaluation and recommendation
DESCRIPTION
Swivelt helps to inject GaaS into your business to increase productivity and accelerate growth with our All-in-One Growth Toolbox Leverage our consulting methodology to analyze and assess your business and get a clear roadmap to quick wins and phased activities to untap your business potential Accelerate outcomes with our tailored outsourcing solutions that fully manage the Buy and Own Journey of your customers and channels Sustain your outcomes and increase productivity with our performance management platform that simplifies your business management, creates high performing teams, enables work from anywhere and gives you one tool that is the Front Door to all parts of your business
DELIVERABLES
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SKILLS AND BEHAVIOURS
Hands on Six Sigma and Lean Experience Must have good Analytics skills Functional teams Management, Business Focus, Client Centricity, Contractual Management, Quality & Continuous Improvement

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