B2C Customer Service Case Study
B2C Customer Service Case Study for Global Leading Internet Related Services Provider
- Our development in Asia is as exciting as a bowl of rice.
- The support for the sales partners is.
- We need an effective external sales force
- Countries: SEA, India and ANZ
- Establishment of Field Sales Team to reactivate, enable and develop partners and distributors
- Partner Hunting
- Field Sales
- Revenue
- Number of engagements/ meetings: 100
- Number of opportunities created: 50
- Number of new registered partners: 6
- Year on year revenue growth > 40%
- Number of leads and engagements > 100% target
- Revenue achievement > 120%
- Duplication of service in Europe
